Customer Service Representative

Remote (U.S.) / Full-time / Client Support Alderframe builds the software distributors and manufacturers use to move an order from sales to the warehouse to the invoice. When something in that chain looks wrong to a client's staff, they contact our support team, and we're adding a Customer Service Representative to it. Most requests are specific. A sales rep can't find the second half of a split shipment. A credit note won't post. A return shows as received on one screen and open on another. Yo…