Guest Services Representative

Job Description Job Description Description: Guest Services Representative- 402110 Department: Rooms Reports To: GSM/AGM/GM FLSA: Non-Exempt Job Summary: The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. Key Responsibilities: Greet guests upon arrival, check them in, and provide information abo…