Senior IT Support Specialist(PST Remote only)

Position Summary The Senior IT Support Specialist provides day-to-day Help Desk and end-user technical support while also serving as an escalation resource for more complex technology issues. The position supports hardware, software, applications, devices, and other technology services and is responsible for troubleshooting issues through resolution while maintaining a high level of customer service. The Senior IT Support Specialist also provides technical guidance to team members, participates…