Software Support(L3)

Job Title: Software Support(L3) Location: Atlanta, GA Job Type: Contract Must have: Linux, Unix, shell or bash scripting, Cloud, Kubernetes, understanding and usage on BoT, SQL. Good to have: any programming language What You will Do: Responsible for efficiently handling and resolving technical issues which have been passed on by L2. Ensure timely and effective action as per decided work flow basis priority and severity for each ticket. Should ensure maximum issues are resolved without L4/R&D i…