Service Performance and Training Manager

Sila Services is seeking a hands-on manager to develop HVAC and plumbing service teams in the Boston market. You will coach technicians and service managers in the field, deliver practical training, and use performance metrics to improve customer communication, service delivery, and team results. Coach HVAC and plumbing technicians on sales performance, customer communication, and service delivery. Conduct ride-alongs to observe calls, provide feedback, and identify coaching opportunities. Deve…