Advertisement

8 Email Etiquette Tips - How to Write Better Emails at Work

By Harvard Business Review 7:01 2,126,556 views on YouTube Watch on YouTube
Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues.

00:00 Why bother with email etiquette?
01:19 Include CTA in subject line
02:13 One email thread per topic
02:48 Manage recipients
03:27 Start with the main point
04:30 Summarize in your reply
05:10 Hyperlink whenever possible
05:38 Change default setting to "Reply" (not "Reply all")
06:06 Change undo send options

In this HBR collaboration with YouTube creator Jeff Su (https://www.youtube.com/c/JeffSu), you'll learn how to better organize your communications and avoid a lot of rookie mistakes that can lead to embarrassment or worse.

Follow us:
https://hbr.org/
http…
Ready for your next step?

Put these tips to work — thousands of new jobs are added every day.

Browse jobs Get job alerts

This video is shown with YouTube's player and belongs to its creator, Harvard Business Review.

Report this video