Mock Call Sample Recording With Call Flow Guide: PART 1
PART 2 (BOOKING MOCK CALL): https://youtu.be/v7ZyTTnt2D8
Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge".
You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills.
Curious about what goes on during a mock call and how to pass it? In this video, you're going to hear a call simulation between a call center agent and a customer who's complaining about an "overcharge".
You'll also learn the 7 steps you need to remember once you're on the phone with a customer. Remember these 7 steps and you'll have the greatest chance of passing your mock call test and improving your call handling skills.
Prêt pour la prochaine étape?
Mettez ces conseils en pratique — des milliers de nouveaux emplois sont ajoutés chaque jour.
Parcourir les emplois Recevoir des alertes emploiEn savoir plus sur ce sujet
Cette vidéo est présentée avec le lecteur de YouTube et appartient à son créateur, Kwestyon.